Working Together

At the heart of successful collaboration between leaders, stakeholders and third parties is “Trust”. Engaged Intelligence® provides the transparency you need to work together, understanding the impact decisions and interventions are having across your organisation, and makes it available to everyone involved in the same way, to avoid the fear it can be misused. This makes it easier to have open and frank discussions around subjective issues by providing live data on their impact.

Trust Locus^®

by Engaged Intelligence^®

Because Trust is Strategic

Problem

55% of CEOs think that a lack of trust is a threat to their organisation’s future growth

Trust Locus®
by Engaged Intelligence®

Low-Trust organisations have:

33% Lower productivity
15% More sick days
57% Less engagement
66% More burnout
33% Fewer staff planning to stay for the next year

Key Operating Principles for the Product

All partner staff should understand (via appropriate leadership communication) “how” and “why” the dynamic survey tool Trust Locus® can improve Trust in organisations and how the specific type of questions and mode of operation delivers more trusting individual and team relationships.

Effective communication from partner leadership to ensure staff understand that the data is anonymised and not even the system knows how the dashboard (individual & collective) is connected to the responses.

Clear messaging that the relationship between our survey approach and Trust is non-linear or transactional, is multi-faceted and that trust will grow exponentially if key attributes, such as authenticity, transparency, consistency and others are met.

About the software

What is the evidence that can show that Trust Locus® builds and/or rebuilds Trust?

If the probability of teams saying they trust each other increases, that implies teams trust each other more. Or they have somehow become incentivised to lie. We minimise the risk someone is incentivised to lie by:

+ Keeping responses private and anonymous
+ Transparency about the data we provide
+ Establishing trust in EI with end users
+ Giving easy/flexible access that is non mandatory demonstrates trust. The greater the usage the greater the strength of the indices.

“Trust . . . tends to be somewhat like a combination of the weather and motherhood; it is widely talked about, and it is widely assumed to be good for organizations. When it comes to specifying just what it means in an organizational context, how- ever, vagueness creeps in.”

What is different about Trust Locus®?

– Trust Locus® is agile, dynamic, anonymous and discretionary, this is different to other corporate products and engenders trust because it uses these attributes.

– As relationships improve there will be a compound effect on trust building, leading to better productivity, better engagement, better teamwork, lower attrition and many other improvements. Trusting and Trustworthy organisations have a 2.5 to 3 x better overall business performance.

– Connection to standard platform tools like Slack® make it easier to access, thus reducing friction and increasing usability. This leads to higher quality data.

– Because the system uses multi-faceted elements, like Trust Index, Sentiment Feedback and Confidential Journaling that builds not just trust between employees and leaders but a stronger sense of self-worth.

– As the information can be used in real-time, there is no potential “lag effect” of effective resolution assuming leaders use the system actively. Lag effects can make situations worse than no interaction at all.

– Being able to share reflections with “Trust” related challenges privately will give a sense of relief / influence if acted upon. Trust related discussions are very difficult to have, because of the emotions / jeopardy involved. This is highlighted in a number of books including Daring to Lead by Brene Brown.

Agile Heatmaps

Our agile Heatmaps will give employees and leaders the opportunity to self-correct on any challenges with coaching support as a means of keeping all activities productive, effective and enjoyable. Critically, all the feedback will be anonymised by individual, but individuals will be able to track their mood over time. Leaders can intervene area by area, sector by sector, division by division or region by region and so on.

Teams

Effective teams get great results, irrespective of the objective. Performance is built on engagement founded on trusted and trusting relationships. Trust has an enabling and multiplying effect for individuals, teams, groups, and ultimately organisations.

Trust has many dimensions, and applies to many demographics and sectors, but the key drivers include transparency, consistency and authenticity, without which trust will get broken or not be built initially.

Trust enables personal development and upskilling of teams, through mutual learning and co-creation.