Engaged Intelligence Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website engaged-intelligence.com (“Site”) and the choices you have regarding your data.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following data about you:

a) Information you provide to us:

• Name, email address, phone number, and other contact information when you fill out forms or subscribe to newsletters.

• Information provided when you contact us directly.

b) Information automatically collected:

• IP address, browser type, operating system, referring URLs, pages visited, and other website usage data.

• Cookies and similar tracking technologies.

c) Information from third parties:

• We may receive information about you from our partners or service providers, including Google Analytics, Google Maps, and Google reCAPTCHA.

2. How We Use Your Information

We use your personal data for purposes including:

• Providing and improving our services.

• Communicating with you about your inquiries, products, services, or updates.

• Analysing website usage to enhance user experience.

• Preventing fraud and ensuring website security.

• Complying with legal obligations.

We will only process your personal data when we have a legitimate basis, such as consent, contractual necessity, legal obligation, or legitimate interest.

3. Legal Basis for Processing (GDPR Compliance)

For visitors in the UK and EU, we process personal data in accordance with the General Data Protection Regulation (GDPR) and UK Data Protection Law. The legal bases include:

• Consent: When you voluntarily provide your data, e.g., subscribing to newsletters.

• Legitimate Interest: For improving services, website analytics, and security.

• Legal Obligation: To comply with applicable laws.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service providers who perform services on our behalf (e.g., website hosting, analytics providers).

• Law enforcement or regulatory authorities when required by law.

• Third parties in connection with a merger, acquisition, or sale of assets.

5. International Data Transfers

As our services may involve users from the UK, EU, USA, and Pacific regions, your data may be transferred outside your country. Where necessary, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the EU or UK authorities.

6. Cookies

What Are Cookies?
Cookies are small files stored on your device that help websites remember information about your visit. They can improve your browsing experience, analyse site usage, and provide personalised content.

Types of Cookies We Use:

1. WordPress Default Cookies – Used to manage login sessions, authentication, and basic user preferences. Examples include:

   • wordpress_[hash] – Stores authentication details for logged-in users.

   • wp-settings-[UID] – Customises the user interface and admin experience.

2. Google Analytics Cookies – Helps us understand how visitors use our Site, including pages visited, time spent, and referral sources. Examples include:

   • _ga, _gid, _gat – Track user sessions and site performance.

3. Google Maps Cookies – Used to display interactive maps on our Site.

4. Google reCAPTCHA Cookies – Protects our forms from spam and abuse by detecting automated activity.

Managing and Controlling Cookies:
You can manage cookies through your browser settings. Most browsers allow you to block, delete, or restrict cookies. Some functionality on our Site may be affected if certain cookies are disabled.

• Google Chrome: https://support.google.com/chrome/answer/95647

• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

• Microsoft Edge: https://support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

• Apple Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

For more information about cookies and your rights, you can visit the UK Information Commissioner’s Office (ICO) guidance here: https://ico.org.uk/for-the-public/online/cookies/

Consent for Cookies:
By continuing to use our Site, you consent to the use of cookies as described in this Privacy Policy. You can adjust your browser settings or use cookie management tools to withdraw consent at any time.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

You have rights under GDPR and UK Data Protection Law, including:

• Accessing the personal data we hold about you.

• Requesting correction of inaccurate data.

• Requesting deletion of your data.

• Objecting to or restricting processing.

• Withdrawing consent at any time.

• Data portability.

To exercise your rights, contact us at  john@engaged-i.com

9. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, disclosure, or alteration.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

John Cockburn-Evans

Email: john@engaged-i.com
Address: Engaged Intelligence Ltd, St John’s Innovation Centre, Cowley Rd, Milton, Cambridge CB4 0WS